1. Introduction and acceptance
These Terms of Service (Terms) govern your access to and use of the website operated by Vidette Pty Ltd (ABN 11 643 851 843) (Vidette, we, us, our) located at https://vidette.com.au (the Website).
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, you must cease accessing and using this Website immediately.
These Terms are governed by the laws of New South Wales, Australia. See Section 10 (Governing Law and Jurisdiction) for further detail.
2. About this Website
This Website provides publicly accessible information about the Vidette framework — a structured alliance of independent Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) operating across Australia and New Zealand. It is directed at:
- Prospective clients seeking IT and cybersecurity managed services from Vidette framework members
- Prospective MSP and MSSP partners seeking to join the Vidette framework
The Website enables visitors to submit contact enquiries and prospective partner applications. These Terms govern use of the Website only. The engagement of Vidette framework members for services, and acceptance into the Vidette partner framework, are governed by separate binding written agreements.
Nothing on this Website constitutes an offer, acceptance, or binding commitment of any kind.
3. Website content — information only
Content on this Website is provided for general information purposes only.
Nothing on this Website constitutes legal, financial, technical, professional, or regulatory advice. You should not rely on any Website content as a substitute for professional advice tailored to your specific circumstances.
While we take reasonable steps to ensure the accuracy and currency of information on this Website, we make no warranty or representation that Website content is accurate, complete, current, or free of error. Website content may be changed, withdrawn, or updated at any time without notice.
4. Intellectual property
All content on this Website — including text, graphics, logos, images, data, and structural elements — is owned by or licensed to Vidette Pty Ltd and is protected by Australian and international intellectual property laws, including under the Copyright Act 1968 (Cth).
You may access and use this Website and its content for personal, non-commercial purposes only. You must not:
- Reproduce, republish, distribute, transmit, broadcast, or communicate any Website content to the public without our prior written consent
- Modify, adapt, translate, or create derivative works from any Website content
- Use any Website content for commercial purposes without our prior written consent
- Remove, obscure, or alter any copyright notice, proprietary marking, or attribution on Website content
- Scrape, crawl, or systematically extract content from this Website using automated means without our prior written consent
Nothing in these Terms transfers ownership of any intellectual property rights to you.
5. Enquiries and partner applications
When you submit a contact enquiry or partner application through this Website:
- You represent and warrant that all information you provide is true, accurate, and complete to the best of your knowledge
- You acknowledge that submission of an enquiry or application does not create any binding contract, engagement, obligation, or representation on the part of Vidette or any Vidette framework member
- You acknowledge that assessment and acceptance of partner applications is conducted at Vidette's sole and absolute discretion, and Vidette is under no obligation to accept any application
- You consent to Vidette handling your personal information in accordance with our Privacy Policy published on this Website
- You acknowledge that Vidette may contact you for the purposes of responding to your enquiry or assessing your application
6. Acceptable use
In using this Website, you must comply with all applicable laws and regulations. You must not use this Website to:
- Violate any applicable law, regulation, or code of conduct
- Transmit, publish, or distribute harmful, offensive, fraudulent, defamatory, or unlawful content
- Interfere with, disrupt, or degrade the operation, security, or infrastructure of this Website
- Attempt to gain unauthorised access to any system, data, account, or resource associated with this Website
- Introduce or transmit viruses, malicious code, or other harmful components
- Misrepresent your identity, affiliation, or credentials
- Engage in any activity that could cause harm to Vidette, its framework members, their clients, or other Website users
7. Third-party links
This Website may contain links to third-party websites. These links are provided for convenience only.
We do not endorse, control, monitor, or take responsibility for the content, accuracy, privacy practices, security, or availability of any third-party website. You access third-party websites entirely at your own risk and subject to the terms and conditions applicable to those websites.
8. Disclaimer of warranties
To the maximum extent permitted by applicable law, this Website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied.
We do not warrant that:
- This Website will be continuously available, uninterrupted, error-free, or free from viruses or other harmful components
- Any defects in this Website will be identified or corrected
- Website content is accurate, complete, reliable, or current
- Use of this Website will meet your particular requirements
Nothing in these Terms excludes any consumer guarantee, warranty, or right that cannot lawfully be excluded under the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010 (Cth)), the Consumer Guarantees Act 1993 (NZ), the Fair Trading Act 1986 (NZ), or equivalent mandatory legislation applicable in your jurisdiction.
9. Limitation of liability
To the maximum extent permitted by applicable law, Vidette Pty Ltd and its officers, directors, employees, agents, and framework members will not be liable to you for any loss or damage, including:
- Direct, indirect, incidental, consequential, special, exemplary, or punitive loss or damage
- Loss of data, revenue, profit, opportunity, goodwill, or business
- Loss arising from reliance on Website content or the unavailability of the Website
These limitations apply whether the loss or damage arises in contract, tort (including negligence), statute, or otherwise, and whether or not we were advised of the possibility of such loss or damage.
Where our liability cannot be lawfully excluded under applicable law, our liability is limited to the maximum extent permitted. Where permitted under the Australian Consumer Law, our liability is limited to the resupply of the relevant service or payment of the cost of resupply.
10. Governing law and jurisdiction
These Terms are governed by the laws of New South Wales, Australia, without reference to conflict of laws principles.
You submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia, and the courts of appeal therefrom, for the resolution of any dispute arising in connection with these Terms or your use of this Website.
We acknowledge that:
- Visitors from New Zealand may have rights under the Consumer Guarantees Act 1993 (NZ) and the Fair Trading Act 1986 (NZ) that cannot be excluded, restricted, or modified by agreement
- Visitors from Singapore may have rights under the Consumer Protection (Fair Trading) Act 2003 (Singapore) and the Electronic Transactions Act 2010 (Singapore) that apply to their use of this Website
Nothing in these Terms excludes, restricts, or modifies any right or remedy that cannot lawfully be excluded, restricted, or modified under applicable mandatory law in your jurisdiction.
11. Changes to this Website and these Terms
We reserve the right, at our sole discretion and without notice, to:
- Modify, update, suspend, or discontinue this Website or any part of it at any time
- Amend these Terms at any time by publishing an updated version on this Website
Amendments to these Terms take effect from the date of publication on this Website. Your continued use of this Website after amended Terms are published constitutes your acceptance of those amendments.
The "Last Updated" date at the top of this document indicates when the current version was last revised. We recommend reviewing these Terms periodically.
12. Severability
If any provision of these Terms is found by a court or tribunal of competent jurisdiction to be invalid, void, unenforceable, or illegal for any reason, that provision is severed from these Terms to the minimum extent necessary, and the remaining provisions continue in full force and effect.
13. Contact
Enquiries about these Terms of Service should be directed to:
Vidette Pty Ltd
Suite 30, Level 1, Tower A, 888 Pittwater Road, Dee Why NSW 2099, Australia
PO Box 50, Dee Why NSW 2099, Australia
Email: [email protected]